Product that ships fast & saves lives.

Healthcare IT AI & Automation Enterprise Platform

I build technology that delivers life-saving medical equipment to hospitals across the country. Award-winning product work at the intersection of AI, operations, and real human impact.

Pietro Vardaro
Pietro Vardaro
Product Manager · Healthcare IT
2x
CIO 100 Winner
15yrs
Healthcare experience
2.5MM
Projects managed
146K
Assets tracked
About Me

Building at the intersection of
clinical need & technical execution.

Pietro Vardaro with CIO 100 Award
2x CIO 100 Award Winner
Pietro Vardaro at ServiceNow Nexus 2025
ServiceNow Nexus 2025

I am an experienced Product Manager, Product Owner, Project Manager, Sales Engineer and Implementation specialist looking to grow further in other industries. I love giving a voice to the needs and pain points of my customers.

My success comes from my focus on the customer's experience while working with leaders to define the vision and roadmap. My detail oriented nature and passion has helped me build trust with my teams.

Healthcare Operations
Product built for real clinical workflows and patient outcomes
AI & Automation
AI/RPA systems that cut manual work and speed delivery
Enterprise Platforms
ServiceNow EAM, FSM, and system integrations at scale
Award-Winning Impact
2x CIO 100 honoree · ServiceNow Knowledge speaker
Experience
Sept 2020 — Present
IT Business Applications Manager / Product Manager
US Med-Equip
Product Manager for ServiceNow EAM, CSM/FSM, and Source to Pay. Led RFID Hospital Asset Management platform from asset tracking to a full clinical device management platform. Built AI/RPA ordering automation (GoUSME Connect), co-created IT PMO, and supported an acquisition that doubled company size. Two-time CIO 100 Award winner.
May 2018 — Sept 2020
Tech Development Manager
Martab Medical
Architected and acted as product owner for MarTRAK — a custom CMMS/ERP system on Quickbase connecting Biomed and rental operations. Implemented NetSuite, deployed Salesforce CRM, and drove digital transformation from manual processes.
Feb 2013 — May 2018
Service Department Manager
Martab Medical
Managed workflow of company-owned and customer equipment. Implemented Unibiz R2 Rental solution, created customer web portal PoC, wrote service agreements, and maintained preventive maintenance notification systems for critical equipment.
Mar 2011 — Feb 2013
Field Service Engineer / Clinical Engineer
Martab Medical
Performed repairs and preventive maintenance on medical equipment in depot and in the field. Certified service technician on respiratory, critical care, and blood management equipment. Developed deep clinical device expertise that now informs all product decisions.
Projects

Selected Work

Rental Operations Platform
Live
Inventory visibility
1st call
Committed equipment
MarTRAK™

The rental operations software that seamlessly connected Biomed and rental operations. Enabled real-time inventory information, giving clinicians committed equipment on the first call. Provided data to clinicians managing rentals for major NY/NJ/CT hospitals and IDNs including Montefiore, Mt. Sinai, and RWJ Health System.

Rental Operations Biomed Integration QuickBase NY/NJ/CT IDNs
Enterprise Platform · US Med-Equip
146K
Assets tracked
$3MM
Backlog reduced
ServiceNow EAM & FSM

Led product work on enterprise asset management and field service management via ServiceNow, replacing legacy homegrown systems. Enabled real-time RFID equipment tracking across all US hospital locations. Reduced development backlog by $3M and cut dev rework from 30% to 5%.

ServiceNow EAM FSM RFID Tracking Knowledge 2025
Healthcare Operations · US Med-Equip
3hr
Delivery SLA
24/7
Availability
GoUSME: ERP Platform Modernization

Managed the transition from a legacy homegrown ERP to a modernised platform. Rebuilt the bridge between IT and operations, enabling faster equipment lifecycle management, preventive maintenance scheduling, and predictive analytics for asset utilization.

ERP Predictive Analytics Change Management
Asset Management Platform · US Med-Equip
Healthcare IT · National Deployment
StarTRAX™ — Enhancing Medical Device Visibility & Safety

StarTRAX is the engine behind US Med-Equip's evolution into a top national asset management powerhouse. Shattering the industry's legacy of "black box" rentals, we commercialized a Zero-Integration platform that delivers instant fleet intelligence. StarTRAX created a multi-million dollar revenue stream for USME by helping hospitals reclaim 15-20% of wasted spend and underutilized medical equipment and resources. Asset management redefined: high-velocity, secure, and financially transformative — turning operational opacity into a competitive advantage.

Zero-Integration Platform Fleet Intelligence Asset Visibility Revenue Generation 15-20% Waste Reclaimed
Press & Recognition

In the News

24x7 Magazine · March 2025
Asset Management · Healthcare Technology
US Med-Equip Recognized for Tech Innovation With CIO 100 Award

US Med-Equip named a CIO 100 Award winner for the second consecutive year, recognized for AI, automation, and enterprise-wide systems helping hospitals track and access critical medical equipment.

CIO 100 AwardAI / RPARead Article
CIO.com Podcast · Dec 2024
CIO Leadership Live · Episode 144
US Med-Equip CIO on GenAI's Impact in Healthcare IT

CIO Leadership Live interview covering GenAI's impact in healthcare IT, the award-winning GoUSME Connect AI/RPA system, and the patent-pending one-click ordering solution for hospitals.

GenAICIO Leadership LiveListen Now
Speaking

Conference Sessions

ServiceNow Knowledge 2025
Las Vegas, NV · May 2025
Clean Sweep: Delivering Life-Saving Equipment with ServiceNow EAM and FSM

Presented at ServiceNow Knowledge 2025 on how US Med-Equip uses ServiceNow EAM and FSM to power delivery of life-saving medical equipment to hospitals nationwide. Covered real-world implementation, operational impact, and scaling lessons.

ServiceNow Knowledge EAM FSM View Session
K25
ServiceNow Knowledge
EAM
+ FSM Platform
Live
Conference Speaker
Capabilities

Skills & Toolkit

Core Competencies
Product Strategy & RoadmappingExpert
Project ManagementExpert
Business Process MappingExpert
Stakeholder ManagementAdvanced
Change ManagementAdvanced
User Stories & WireframesAdvanced
Tools
MS SQL Azure DevOps SPM QuickBase ServiceNow SmartSheets APIs
Methodologies
Agile / Scrum Business Process Mapping SWOT Analysis
Get In Touch

Let's build something great together.

Open to senior PM roles, advisory conversations, or interesting product challenges. If it feels like a fit, reach out.

[email protected]