Open to new opportunities

Product that ships fast & saves lives.

Healthcare IT AI & Automation Enterprise Platform

I build technology that delivers life-saving medical equipment to hospitals across the country. Award-winning product work at the intersection of AI, operations, and real human impact.

Impact snapshot
Pietro Vardaro
Product Manager · Healthcare IT
CIO 100 Winner
<3hr
Equipment delivery
90+
Hospital locations
146K
Assets tracked
About Me

Building at the intersection of
clinical need & technical execution.

I am an experienced Product Manager, Product Owner, Project Manager, Sales Engineer and Implementation specialist looking to grow further in other industries. I love giving a voice to the needs and pain points of my customers.

My success comes from my focus on the customer's experience while working with leaders to define the vision and roadmap. My detail oriented nature and passion has helped me build trust with my teams.

Healthcare Operations
Product built for real clinical workflows and patient outcomes
AI & Automation
AI/RPA systems that cut manual work and speed delivery
Enterprise Platforms
ServiceNow EAM, FSM, and system integrations at scale
Award-Winning Impact
2× CIO 100 honoree · ServiceNow Knowledge speaker
Experience
2022 — Present
Product Manager
US Med-Equip
Building the technology platform that delivers critical medical equipment to 90+ hospital locations nationwide. Led AI/RPA ordering automation, ServiceNow EAM & FSM implementation, and equipment tracking systems enabling sub-3-hour delivery windows. Two-time CIO 100 Award winner.
Prior Role
Biomedical Service Manager
Healthcare / Medical Equipment
Managed biomedical service operations and equipment maintenance programs. Oversaw preventive maintenance scheduling, regulatory compliance, and cross-functional coordination between clinical and technical teams.
Earlier Role
Clinical Engineer
Healthcare
Provided clinical engineering support across hospital systems — evaluating, maintaining, and optimizing medical equipment to ensure patient safety and operational reliability. Developed deep expertise in medical device workflows that now informs product decisions.
Projects

Selected Work

Rental Operations Platform
Real-time
Inventory visibility
1st call
Committed equipment
MarTRAK™

The rental operations software that seamlessly connected Biomed and rental operations. Enabled real-time information on inventory, giving clinicians committed equipment on the first call. Provided data to clinicians managing rentals for major NY/NJ/CT hospitals and IDNs including Montefiore, Mt. Sinai, and RWJ Health System.

Rental Operations Biomed Integration Inventory Management NY/NJ/CT IDNs
Enterprise Platform · US Med-Equip
146K
Assets tracked
90+
Locations
ServiceNow EAM & FSM Implementation

Led product work on enterprise asset management and field service management via ServiceNow, replacing legacy homegrown systems. Enabled real-time RFID equipment tracking across all US hospital locations without entering patient rooms.

ServiceNow EAM FSM RFID Tracking Knowledge 2025 Speaker
Healthcare Operations · US Med-Equip
<3hr
Delivery SLA
24/7
Availability
ERP Platform Modernisation

Managed the transition from a legacy homegrown ERP to a modernised platform. Rebuilt the bridge between IT and operations, enabling faster equipment lifecycle management, preventive maintenance scheduling, and predictive analytics.

ERP Predictive Analytics Change Management
Press & Recognition

In the News

24x7 Magazine · March 2025
Asset Management · Healthcare Technology
US Med-Equip Recognized for Tech Innovation With CIO 100 Award

US Med-Equip named a CIO 100 Award winner by Foundry's CIO for the second consecutive year, recognized for leveraging AI, automation, and enterprise-wide systems to help hospitals track, manage, and access critical medical equipment.

CIO 100 Award AI / RPA Healthcare IT Read Article ↗
CIO.com Podcast · Dec 2024
CIO Leadership Live · Episode 144 · 65 mins
US Med-Equip CIO on GenAI's Impact in Healthcare IT

CIO Leadership Live interview covering genAI's impact in healthcare IT, the award-winning GoUSME Connect AI/RPA system, evolving homegrown ERP platforms, and the patent-pending one-click ordering solution for hospitals.

GenAI CIO Leadership Live Podcast Feature Listen Now ↗
Speaking

Conference Sessions

ServiceNow Knowledge 2025
Conference Session · Las Vegas, NV
Clean Sweep: Delivering Life-Saving Equipment with ServiceNow EAM and FSM

Presented at ServiceNow Knowledge 2025 — the company's flagship annual conference — on how US Med-Equip uses ServiceNow Enterprise Asset Management and Field Service Management to power the delivery of life-saving medical equipment to hospitals across the country. Covered real-world implementation, operational impact, and lessons learned scaling the platform.

ServiceNow Knowledge EAM FSM Healthcare View Session ↗
2025
ServiceNow Knowledge
EAM
+ FSM Platform
Live
Conference Speaker
Capabilities

Skills & Toolkit

Core Competencies
Product Strategy & VisionExpert
Roadmapping & PrioritisationExpert
User Research & DiscoveryAdvanced
Stakeholder ManagementAdvanced
Data Analysis & ExperimentationAdvanced
Go-to-Market & LaunchProficient
Tools
MS SQL Azure DevOps SPM QuickBase ServiceNow
Methodologies
Agile / Scrum Business Process Mapping SWOT Analysis
Get In Touch

Let's build something great together.

Open to senior PM roles, advisory conversations, or interesting product challenges. If it feels like a fit — reach out.

pvardaro@gmail.com